Privacy Policy

At GORBUNOVS FELIKSS, we are committed to protecting your privacy and personal data. This privacy policy explains what information we collect, how we use it, and your rights as a user of our website.

1. Data We Collect

When you use our website, we may collect the following information:
  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (securely processed by third-party services)
  • Order history
  • IP address and browsing behavior (via cookies)

2. Purpose of Data Collection

Your data is collected for the following purposes:
  • Processing and delivering your orders
  • Customer service and support
  • Managing your user account
  • Sending newsletters (with your consent)
  • Improving website experience and performance

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), data processing is based on:
  • Performance of a contract (e.g., order fulfillment)
  • Your consent (e.g., newsletter subscription)
  • Legitimate interest (e.g., website security, analytics)

4. Cookies

We use cookies to enhance your browsing experience and collect anonymous statistics. You can manage or refuse cookies at any time via the cookie banner or your browser settings.

5. Data Sharing

Your data is never sold. It may be shared with:
  • Payment processors (e.g., Stripe, PayPal)
  • Delivery partners (e.g., La Poste, Mondial Relay)
  • Our hosting provider (secure, GDPR-compliant)
All third parties comply with data protection regulations.

6. Data Retention

  • Customer data: retained for 3 years after last interaction
  • Billing information: kept for 10 years (legal obligation)
  • Cookies: stored for up to 13 months

7. Your Rights

According to GDPR, you have the right to:
  • Access, correct, or delete your data
  • Object to or restrict certain processing
  • Receive your data in portable format
  • Withdraw your consent at any time
📧 Contact us to exercise your rights: gorbunovsfelikss@outlook.com

8. Security Measures

We apply all necessary technical and organizational safeguards, such as:
  • HTTPS encryption
  • Secure payment gateways
  • French-based secure hosting
  • Limited internal access to customer data

9. Contact Information

Data Controller / Website Owner:
Name: GORBUNOVS FELIKSS
Address: 120 RUE DE FUNAY, 72100 LE MANS, France
Email: gorbunovsfelikss@outlook.com